Wednesday, May 25, 2011

Who's to blame?

Do you blame the customer who wants to pay as little as possible for quality merchandise?
or
Do you blame the employee who sells a customer the wrong product just so he can make his commission?
or
Do you blame the management team that pressures the sales team to meet quota... every time?
or
Do you blame the big companies that set up shop in other countries to cut down on manufacturing expenses?

Over the years I've observed this simple, yet dangerous truth... Most of us tend to pass the blame over to others.  There seems to be this belief that "if this person or group would simply stop doing what ever we blame them of doing"... everything would be fine.

But what would happen if everyone involved instead took responsibility for their contribution to this apparent problem?  What if decisions were made from a place of love and respect... instead of only factoring monetary consequences?

No comments:

Post a Comment